Omnichannel Playbook 2021: Unifying Brand & Customer Experience

December 27, 20212 min read
Omnichannel Playbook 2021: Unifying Brand & Customer Experience

The annual Omnichannel Playbook event is back!

Alongside SmartOSC, The Purpose Group and Brandmaker, Antsomi is very excited to be part of this event that aims to help brands with the new theme this year: Unifying Brand and Customer Experience!

Below are the speakers of the event:

1- Mr. Dinh Le Dat (Kevin) – Co-founder/Chairman, Antsomi
2- Mr. Nguyen Gia Anh Vu – Digital & Technology Director, Heineken Vietnam
3- Mr. Tom Ng – Business Development Manager/Digital Transformation Consultant, SmartOSC
4- Mr. Trung Nguyen – Co-Founder/Creative Head, NAR8
5- Ms. Tran Thu – Digital Innovation Director, The Purpose Group
6- Mr. Eddie Teng – Head of Marketing and Digital Business Manager, ASUS Singapore
7- Mr. Do Van Tuan – Chairman, Kids Plaza
8- Mr. Nicholas Kontopoulos – APAC Head of Growth Marketing, Adobe DX

Hosts
1- Ms. Tran Van Anh – Managing Director, Brandmaker
2- Ms. Giang Nguyen – Founder/CEO, The Purpose Group

Since this is an exclusive event, please kindly confirm your registration before 12.00 PM, December 29th so we can send you the event ticket.

More information and registration:

Time: 3:30 – 5:30 PM (ICT), 29th Dec 2021
Format: Online (Zoom)
Register here: https://events.smartosc.com/omnichannel-playbook-2021

Frequently Asked Questions (FAQs)

What is the main message of Antsomi’s website homepage?2026-07-28T21:00:49+07:00

The homepage leads with the headline ‘Agentic AI for Intelligent Growth’ and positions Antsomi CDP 365 as a 5-in-1 AI-martech single platform to grow revenue and engagement across six capabilities: CDP, AI Personalisation, Cross-channel Engagement, Loyalty & Rewards, O2O Gamification, E-commerce.

What does ‘Amplify your business in the AI era’ mean?2026-07-28T21:00:43+07:00

‘Amplify your business in the AI era’ is Antsomi’s aspirational call to action — it captures the idea that AI, when properly data and context of customers deployed through an agentic platform, can magnify every business outcome: more revenue, deeper engagement, higher lifetime value.

What types of businesses does Antsomi serve according to the homepage?2026-07-28T21:00:38+07:00

Antsomi serves leading Southeast Asia enterprises, retail chains, and F&B brands across Asia — specifically omnichannel retailers, F&B chains, media companies, and e-commerce businesses.

What are Antsomi’s two purpose-built platforms?2026-07-28T21:00:31+07:00

Antsomi’s two platforms are: Antsomi CDP 365 — a customer data platform with cross-channel engagement that connects every touchpoint marketing, gamified loyalty with e-commerce and customer teams need; and Antsomi Growth 365 — an agentic growth solution for omnichannel businesses, driving loyalty, gamification, and O2O growth through autonomous AI workflows, as embedded Antsomi Intelligence 365.

What is the O2O growth loop?2026-07-28T21:00:26+07:00

The O2O (Online to Offline) growth loop is Antsomi’s approach to connecting digital and physical customer touchpoints into a single, continuous growth engine — unifying 360-degree customer views with cross-channel engagement and gamified loyalty orchestration to drive lifetime value across the entire customer lifecycle.

Share This Story, Choose Your Platform!

Subscribe to our newsletter


    By submitting this form, you agree to receive communications from Antsomi about our products and services. You may unsubscribe at any time. See our Privacy Policy for details.

    This site is protected by reCAPTCHA and the Privacy Policy and Terms of Service apply.

    Go to Top